BIR, Inc., a manufacturer of industrial x-ray imaging systems,
needed a user manual for its ACTIS computed tomography (CT)
system. The manual covers both hardware and software operation...
SBC Ameritech needed a technical sales manual for both internal
and external sales people, explaining how to sell its OmniPresence
telecommunications service for Internet Service Providers (ISPs).
Services geared for ISPs are based on existing technologies,
but selling them requires different sales propositions...
SBC Ameritech needed an instructional manual to accompany the
directory listing databases it provided to other phone companies
and directory publishers. Directory listing data was provided
as a fixed-format database ...
